FREQUENTLY ASKED QUESTION'S
Have any questions about our tailored suits?
We have compiled a list of some of the frequently asked questions about our tailored suits.
How long does it take to get my suit?
On average it takes around 6-8 weeks. We also offer an express service too with delivery in 3-4 weeks, subject to availability.
For a full run down of our ordering process click here
How much are your suits?
Our beautiful suits start from £649. See here for a full list of our suiting prices
How and when do I pay?
We take a payment of 50% upon ordering with the balance due on handover.
What payment methods do you accept?
We take payment by cash, debit/credit card, PayPal and cheque. We accept most major cards including, Visa and MasterCard. Unfortunately we don't currently accept American Express.
What areas does your travelling tailor service cover?
We cover up to 20 miles from our Birmingham city Centre.
Areas we cover are:
Burton Upon Trent
We will always try to accommodate customers located further afield so please get in touch if you are slightly outside these areas and we'll do all we can to help. Click here for for more information on our travelling tailor service.
Where are you based?
Our Birmingham address is: The Cannon Street Workshop, First Floor, 17 Cannon Street, Birmingham, B2 5EN. Its 2 minutes walk from New Street and Snow Hill train stations.
(Look for the Rosen and Nathan sign, we share the same workshop)
We also offer appointment at our Lichfield home studio, located 2 minutes from the city centre.
Do you do gift vouchers?
We do indeed. Simply let us know how much and we'll do the rest.
What is your cancellation policy?
Our cancellation policy is tiered depending on the amount of work undertaken.
Cancellation before cutting - 15% of order value
Cancellation after cutting - 50% of order value
Cancellation after first fitting - 100% of order value